This summary is provided for general guidance. The terms that apply to your stay are those confirmed to you by our team at the time of booking. Questions? Call +91 99722 48844 or email celestialsuitesblr@gmail.com.
Who we are
This website is operated by Celestial Suites, Celestial Suites, Ecity Brundavan Layout, No. 9, Hulimangala Road, Electronic City Phase I, Bengaluru, Karnataka 560105, India. You can contact us at celestialsuitesblr@gmail.com or +91 99722 48844.
Information we collect
- Enquiry form: if you use our optional enquiry form, we collect the details you enter, such as your name, mobile number, stay dates, number of guests and requests.
- Phone and WhatsApp: when you call or message us, we receive your phone number and the information you choose to share. WhatsApp messages are handled under WhatsApp's own terms and privacy policy.
- Website usage: with your consent, we use analytics and advertising tools (such as Google Analytics, Google Ads and Meta) to understand how visitors use our website and which advertisements lead to enquiries. This may include pages viewed, buttons clicked, device type and campaign information.
Please do not send payment card details or identity documents through this website.
How we use information
- To respond to your enquiry and provide information about accommodation, availability and pricing.
- To manage reservations and guest requests.
- To measure and improve our website and advertising.
- To meet legal obligations, including guest registration requirements.
Cookies, advertising tags and your choices
Analytics and advertising cookies are used only if you accept them in our cookie notice. You can decline, and the website will continue to work. You can change your choice at any time by clearing this site's data in your browser.
Who we share information with
We share information only with service providers who help us operate this website and our business — for example, website hosting, email delivery, analytics and advertising platforms — or where required by law. We do not sell your personal information.
Retention and security
We keep enquiry information only for as long as needed to respond to you and for legitimate business or legal purposes, and we take reasonable measures to protect it.
Your rights
You may ask to access, correct or delete the personal information we hold about you, or withdraw consent, by contacting us at celestialsuitesblr@gmail.com. We will respond in line with applicable Indian data-protection law.
Changes
We may update this policy from time to time. The current version will always be available on this page.
