Guest Information & FAQs

Guest Information & FAQs

Find useful information about accommodation enquiries, arrival, guest facilities and support at Celestial Suites.

Reservations

How can I enquire about availability?

Call us on +91 99722 48844 or send us a WhatsApp message with your dates and number of guests. Our team will confirm what is available.

How do I obtain the current room price?

Rates depend on your dates, the accommodation and length of stay. Call or WhatsApp our team for the current price for your stay.

How do I confirm a reservation?

A reservation is confirmed only once our team has confirmed availability, pricing and any payment required with you directly. Contacting us through this website is an enquiry, not a confirmed booking.

Arrival

What are check-in and checkout times?

Please confirm check-in and checkout times with our team when you enquire.

Can I request early arrival?

You can request early arrival when you enquire or before your stay. It is subject to availability, and our team will confirm whether it is possible.

Can I receive directions to the property?

Yes. Use the Get Directions button to open our exact Google Maps location, or call us when you are nearby for arrival assistance.

Accommodation

What room categories exist?

See our Rooms & Suites page, or contact our team for the accommodation options available for your dates.

Which rooms have kitchen facilities?

Kitchen facilities vary by accommodation. Ask our team which options include a kitchen.

What amenities are provided?

See our Amenities page for an overview. Facilities can vary by accommodation, so please confirm the details for your stay with our team.

Existing Guests

How do I request a stay extension?

Speak with our team at the property, call us, or send a WhatsApp message. Extensions are subject to availability.

How can I change a reservation?

Contact our team by phone or WhatsApp with your booking name and the change you need.

How can I contact guest assistance?

Call +91 99722 48844 or message us on WhatsApp.

Can I request an invoice?

Please ask our team about invoice requirements when you enquire or during your stay.

Payments & Policies

What payment methods are accepted?

Please confirm accepted payment methods with our team when you enquire.

What is the cancellation policy?

Please see our Booking & Cancellation Policy, and confirm the terms that apply to your reservation with our team.

Are deposits required?

Deposit requirements are confirmed by our team at the time of booking.

Celestial Suites building lit up at dusk on Hulimangala Road, Electronic City Phase I

Still Have Questions?

Our team is happy to help with anything not covered here.

Ecity Brundavan Layout, No. 9, Hulimangala Road · Electronic City Phase I, Bengaluru 560105